Participant Cancellation:

a. Cancellation by the participant after deposit payment: – No refund of the deposit will be provided for participant cancellations, regardless of the reason.

b. Participant cancellation close to departure: – Cancellations by the participant less than 3 days before the departure date are not eligible for a refund.

Rinjani Moment Cancellation:

a. Rinjani Moment reserves the right to cancel a trip due to safety reasons, adverse weather conditions, or other emergencies.

b. If Rinjani Moment cancels a trip, participants will receive a full refund or may choose to transfer the payment to the next scheduled trip.

Participant Schedule Changes:

a. Changes to the departure date by the participant must be communicated in writing and approved by Rinjani Moment.

b. Rinjani Moment reserves the right to reject requests for changes to the departure date.

Rinjani Moment Cancellation for Any Reason:

a. Rinjani Moment has the right to cancel a trip for any reason, including but not limited to technical issues, policy changes, or other unforeseen circumstances.

b. In the event of cancellation by Rinjani Moment, participants will receive a full refund or may choose to transfer the payment to the next scheduled trip.

Cancellation Due to Emergency or Natural Disaster:

a. If a trip is canceled due to an emergency or natural disaster, Rinjani Moment is not responsible for a full or partial refund.

b. Participants will be given the option to file an insurance claim if they have travel protection.

Participant Incapacity Cancellation:

a. Rinjani Moment is not responsible for cancellations caused by participant incapacity, including but not limited to health conditions or other personal issues.

b. No refund is provided for cancellations caused by participant incapacity.

Deposit Commitment:

a. Any deposit sent is a commitment from the participant and is non-refundable.

b. Deposits are non-refundable under any circumstances, even if the trip is canceled by the participant.

Policy Changes:

a. This policy is subject to change without prior notice.

b. Policy changes will apply to participants who have registered after the effective date of the changes.

Please review this policy carefully before making a reservation. By paying the deposit, participants are deemed to have read, understood, and agreed to all the terms in this Cancellation and Refund Policy.